Carrier & Compliance Administrative Assistant 

Role Summary 

The Carrier & Compliance Administrative Assistant is a mid-level administrative role responsible for executing and coordinating carrier, licensing, and entity-related administrative activities across the Tropolis organization. This role primarily supports the Director of Carrier Relations by owning day-to-day execution, monitoring inbound carrier communications, and ensuring that carrier appointments, contracts, and entity records are accurate, current, and properly documented. 

Core Responsibilities – Carrier Administration 

• Support Director of Carrier Relations with administrative activities to maintain and update carrier appointments across all Tropolis entities. 
• Prepare, submit, and track carrier contract applications and related correspondence. 
• Assist with consolidation of agency contracts under master carrier codes. 
• Update producer and administrative user information with carriers. 
• Collect and organize profit-sharing and contingent commission documentation. 
• Monitor carrier-related email inboxes and resolve administrative matters or escalate to the director or others as appropriate. 

Licensing & Compliance Support 

• Assist Director of Compliance with licensing and regulatory tasks. 
• Support renewal and annual filing paperwork using 3C and NIPR. 
• Add new entities to compliance tracking systems. 
• Coordinate with registered agent providers (e.g., CT Corporation). 

Entity & Secretary of State Filings 

• Support filings for approximately 20 entities across multiple states. 
• Assist with annual reports and entity changes. 
• Maintain organized records in SharePoint. 

Qualifications 

• 3–7 years of insurance agency or brokerage administrative experience. 
• Familiarity with carrier appointments, licensing, and compliance. 
• Strong organizational and communication skills. 
• Detail-oriented with high follow-through. 

Compensation & Work Arrangement 

• Estimated salary range: $50,000 – $75,000 annually. 
• Full-time position. in-office presence in Northville, MI, with limited hybrid flexibility. 
• Eligible for standard benefits, Tropolis Employee Purpose Plan with six months’ service, discretionary bonus target 5-10% of base salary, opportunity for growth and advancement in a dynamic organization.